{"id":9795,"date":"2024-06-22T09:55:01","date_gmt":"2024-06-22T09:55:01","guid":{"rendered":"https:\/\/midatek.com\/?page_id=9795"},"modified":"2024-06-22T10:43:43","modified_gmt":"2024-06-22T10:43:43","slug":"chinh-sach-hoan-tra-hang-va-hoan-tien","status":"publish","type":"page","link":"https:\/\/midameccom416.chiliweb.org\/vi\/chinh-sach-hoan-tra-hang-va-hoan-tien\/","title":{"rendered":"Ch\u00ednh s\u00e1ch ho\u00e0n tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n"},"content":{"rendered":"

1.\u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng<\/strong><\/p>\n

Theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong \u201cCh\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n\u201d n\u00e0y v\u00e0 t\u1ea1o th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a \u0111i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 MIDATEK \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cho ph\u00e9p g\u1eedi y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c ho\u00e0n ti\u1ec1n.C\u00e1c \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng \u0111\u1ea3m b\u1ea3o th\u01b0\u0323c hi\u00ea\u0323n b\u1edfi c\u00f4ng ty, theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng trong vi\u1ec7c gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t c\u00f3 th\u1ec3 ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh giao d\u1ecbch. C\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi nhau \u0111\u1ec3 th\u1ecfa thu\u1eadn v\u1ec1 vi\u1ec7c gi\u1ea3i quy\u1ebft tranh ch\u1ea5p.<\/p>\n

2.\u0110i\u1ec1u ki\u1ec7n tr\u1ea3 h\u00e0ng<\/strong><\/p>\n

Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u00e0 \u0111\u1ed3ng \u00fd c\u00e1c y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau: Kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n nh\u01b0ng kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, ho\u1eb7c kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c to\u00e0n b\u1ed9 c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u1eb7t, ho\u1eb7c nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m l\u00e0 h\u00e0ng gi\u1ea3, h\u00e0ng nh\u00e1i;<\/p>\n

S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c b\u1ecb h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n tr\u01b0\u1edbc khi chuy\u1ec3n \u0111\u1ebfn tay kh\u00e1ch h\u00e0ng.<\/p>\n

Giao sai s\u1ea3n ph\u1ea9m cho ng\u01b0\u1eddi mua (v\u00ed d\u1ee5: sai k\u00edch c\u1ee1, sai m\u00e0u s\u1eafc, v.vv\u2026);<\/p>\n

S\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c kh\u00e1c bi\u1ec7t m\u1ed9t c\u00e1ch r\u00f5 r\u1ec7t so v\u1edbi th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c cung c\u1ea5p trong m\u1ee5c m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m;<\/p>\n

C\u00f4ng ty \u0111\u00e3 c\u00f3 th\u1ecfa thu\u1eadn v\u00e0 \u0111\u1ed3ng \u00fd cho kh\u00e1ch h\u00e0ng tr\u1ea3 h\u00e0ng.<\/p>\n

3.C\u00e1ch th\u1ee9c h\u1ee7y \u0111\u01a1n v\u00e0 th\u1eddi gian ho\u00e0n ti\u1ec1n:<\/strong><\/p>\n

Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 tr\u1ea3 h\u00e0ng v\u1edbi c\u00f4ng ty b\u1eb1ng c\u00e1c h\u00ecnh th\u1ee9cG\u1ecdi \u0111i\u1ec7n \u0111\u1ebfn c\u00e1c s\u1ed1 hotline th\u00f4ng b\u00e1o m\u00e3 \u0111\u01a1n h\u00e0ng v\u00e0 h\u1ee7y \u0111\u01a1n.<\/p>\n

Ho\u1eb7c ti\u1ebfn h\u00e0nh h\u1ee7y \u0111\u01a1n qua c\u00e1c k\u00eanh kh\u00e1c c\u1ee7a MIDATEK nh\u01b0: Fanpage, Zalo\u2026<\/p>\n

Ho\u1eb7c ti\u1ebfn h\u00e0nh h\u1ee7y \u0111\u01a1n v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c giao nh\u1eadn.<\/p>\n

4. Th\u1eddi gian ho\u00e0n ti\u1ec1n<\/strong><\/p>\n

+ \u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n ch\u01b0a nh\u1eadn h\u00e0ng v\u00e0 g\u1eedi y\u00eau c\u1ea7u h\u1ee7y \u0111\u01a1n<\/strong><\/p>\n

\u0110\u1ed1i v\u1edbi c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n b\u1eb1ng ti\u1ec1n m\u1eb7t trong v\u00f2ng 24 gi\u1edd<\/p>\n

\u0110\u1ed1i v\u1edbi c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n chuy\u1ec3n kho\u1ea3n s\u1ebd ho\u00e0n ti\u1ec1n trong v\u00f2ng 7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>\n

+ \u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng kh\u00e1ch kh\u00f4ng nh\u1eadn h\u00e0ng tr\u1ea3 ho\u00e0n cho c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n<\/strong><\/p>\n

\u0110\u00e3 thanh to\u00e1n ph\u00ed h\u00e0ng h\u00f3a th\u00f4ng qua ng\u00e2n h\u00e0ng, sau khi c\u00f4ng ty nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng ho\u00e0n tr\u1ea3 t\u1eeb \u0111\u01a1n v\u1ecb giao nh\u1eadn k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng 7 ng\u00e0y sau s\u1ebd ti\u1ebfn h\u00e0nh li\u00ean h\u1ec7 kh\u00e1ch h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n th\u00f4ng qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng m\u00e0 kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/p>\n

\u0110\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng COD kh\u00e1ch h\u00e0ng ch\u1ee7 \u0111\u1ed9ng t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/p>\n

NGHI\u0303A VU\u0323 CU\u0309A NG\u01af\u01a0\u0300I BA\u0301N VA\u0300 KHA\u0301CH HA\u0300NG M\u00d4\u0303I KHI GIAO DI\u0323CH<\/h2>\n

Ngh\u0129a v\u1ee5 c\u1ee7a ng\u01b0\u1eddi b\u00e1n:<\/strong><\/p>\n

T\u01b0 v\u1ea5n, h\u01b0\u1edbng d\u1eabn \u0111\u1ea7y \u0111\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng n\u1eafm r\u1ecf v\u00e0 s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c.<\/p>\n

H\u00e0ng h\u00f3a giao t\u1edbi Ng\u01b0\u1eddi mua ph\u1ea3i \u0111\u00fang th\u1eddi h\u1ea1n, s\u1ed1 l\u01b0\u1ee3ng, ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 th\u1ecfa thu\u1eadn sau khi Ng\u01b0\u1eddi mua \u0111\u00e3 thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 cho Ng\u01b0\u1eddi b\u00e1n.<\/p>\n

Gi\u1ea3i quy\u1ebft c\u00e1c th\u1eafc m\u1eafc v\u00e0 nh\u1eefng kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m.<\/p>\n

Cung c\u1ea5p c\u00e1c ch\u1ee9ng t\u1eeb, gi\u1ea5y t\u1edd li\u00ean quan t\u1edbi vi\u1ec7c Ng\u01b0\u1eddi mua thanh to\u00e1n cho Ng\u01b0\u1eddi b\u00e1n nh\u01b0 h\u00f3a \u0111\u01a1n, phi\u1ebfu mua h\u00e0ng, phi\u1ebfu thu\u2026<\/p>\n

Ngh\u0129a v\u1ee5 c\u1ee7a ng\u01b0\u1eddi mua:<\/strong><\/p>\n

Th\u1ef1c hi\u1ec7n \u0111\u00fang c\u00e1c quy \u0111\u1ecbnh, quy tr\u00ecnh li\u00ean quan t\u1edbi d\u1ecbch v\u1ee5 do Ng\u01b0\u1eddi b\u00e1n quy \u0111\u1ecbnh tr\u01b0\u1edbc.<\/p>\n

Thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 cho Ng\u01b0\u1eddi b\u00e1n s\u1ed1 ti\u1ec1n theo \u0111\u01a1n \u0111\u1eb7t h\u00e0ng k\u00e8m theo c\u00e1c h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb theo quy \u0111\u1ecbnh (N\u1ebfu c\u00f3).<\/p>\n

H\u1ed7 tr\u1ee3 v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c cho Ng\u01b0\u1eddi b\u00e1n li\u00ean quan t\u1edbi c\u00e1c giao d\u1ecbch \u0111\u1ec3 hai b\u00ean l\u00e0m vi\u1ec7c m\u1ed9t c\u00e1ch thu\u1eadn l\u1ee3i v\u00e0 nhanh ch\u00f3ng nh\u1ea5t<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

1.\u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng Theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong \u201cCh\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n\u201d n\u00e0y v\u00e0 t\u1ea1o th\u00e0nh m\u1ed9t ph\u1ea7n c\u1ee7a \u0111i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 MIDATEK \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cho ph\u00e9p g\u1eedi y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c ho\u00e0n ti\u1ec1n.C\u00e1c […]\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/pages\/9795"}],"collection":[{"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/comments?post=9795"}],"version-history":[{"count":0,"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/pages\/9795\/revisions"}],"wp:attachment":[{"href":"https:\/\/midameccom416.chiliweb.org\/vi\/wp-json\/wp\/v2\/media?parent=9795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}